Site policy

This website introduces the business activities of Tokyo Metropolitan Foundation "TSUNAGARI" (hereinafter referred to as the "Foundation").

Accessibility Policy

The goal of this website is to comply with Grade "AA" of the Japanese Industrial Standard JIS X 8341-3 "Guidelines for older persons and persons with disabilities-Information and communications equipment, software and services-Part 3: Web content" (hereinafter referred to as "JIS X 8341-3").

1. Scope

Pages in this website (

2. Efforts to achieve targets

We conduct accessibility audits every year to ensure accessibility. We implement corrections based on the results of these audits in accordance with the accessibility guidelines in our efforts to achieve our targets. In conjunction with the transition work, we also make efforts to implement accessibility measures in pages not covered in the scope.

Privacy Policy

The Foundation will promote the protection of personal information by establishing the following privacy policy and a system to protect personal information, as well as by ensuring that all employees are fully aware of the importance of protecting personal information.

Management of Personal Information

In order to keep the personal information of customers accurate and up-to-date and to prevent unauthorized access, loss, damage, falsification, and leakage of personal information, the Foundation will implement necessary measures such as maintenance of security systems, improvement of management systems, and thorough employee education, as well as implement safety measures and strict control of personal information.

Intended Use of Personal Information

Personal information such as name, e-mail address, telephone number, etc. may be registered on this website when inquiries are received from customers. Personal information received from customers will only be used when the Foundation sends e-mails, information materials and answers regarding questions from customers.

Prohibition of Disclosure of Personal Information to Third Parties

The Foundation will appropriately manage personal information entrusted by customers and will not disclose the personal information to third parties except in cases that fall under any of the following.

  • With the consent of the customer
  • In the event the Foundation discloses to a contractor to whom business is entrusted for the purpose of providing the services desired by the customer
  • Cases where disclosure is required under laws and regulations

Personal Information Safety Measures

The Foundation takes all possible measures to ensure the accuracy and safety of personal information.

Confirmation of Customer Identity

When a customer wishes to make inquiries, amendments, or deletions of their personal information, we will respond to such inquiries after confirming the identity of the customer.

Compliance and Review of Laws and Regulations

The Foundation will comply with Japanese laws and regulations applicable to the personal information it holds, and will review and improve the contents of this policy from time to time.


For inquiries regarding the privacy policy of the Foundation, please contact us at the following.

Tokyo Metropolitan Foundation “TSUNAGARI”
Shinjuku NS Building, 8F, 2-4-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0808